With 360dialog, you pay for raw API access and are forced to buy separate software (like Respond.io or Chatwoot) for a team inbox. SecondTick includes official Cloud API, multi-agent CRM, and visual AI bot builders all in one.
Get official WhatsApp Cloud API, shared team live chat, flow builder, broadcast engine, and analytics under a single login.
Eliminate separate subscriptions for API hosting, third-party inboxes, and chatbot apps. Save thousands monthly.
Deploy intelligent AI chatbots that answer queries, check order statuses, and route tickets automatically 24/7.
Why consolidating your WhatsApp stack into SecondTick makes business sense.
| Core Feature | SecondTick | 360dialog |
|---|---|---|
| Built-in Team Live Chat Inbox | Included (Multi-Agent) | Requires 3rd-Party Hub |
| Visual Drag-and-Drop Bot Builder | Included with unlimited flows | Not Included |
| Broadcast Campaign Management | Visual Broadcast Dashboard | API-Only |
| Official WhatsApp Cloud API | Direct Meta Cloud API | On-Premise / Cloud Gateway |
| Total Monthly Software Cost | 1 Simple Low Subscription | 360dialog + Hub Software Fee |
Everything you need to know about switching from 360dialog to SecondTick.
Save 50% on software bills and get an all-in-one WhatsApp CRM.