At SecondTick.com, we are committed to providing high-quality WhatsApp Business API services to our clients. We understand that circumstances may change, but due to the nature of our services and the investments made in setup and integration, we have established the following Refund and Cancellation Policy.

1. No Refunds

  • Once a payment has been made for any of our services it is considered final and non-refundable.
  • We do not offer any refunds, whether partial or full, for any services purchased through SecondTick.com. This applies to all payment plans, subscriptions, and one-time fees.

2. Cancellation Policy

  • Service Cancellation by Client: Clients may choose to cancel their service subscription or request to terminate the service at any time. However, such cancellations will not result in any refund or reimbursement of the fees paid.
  • Effect of Cancellation: Upon cancellation, access to the WhatsApp Business API and related services provided by SecondTick.com will be terminated immediately. Clients are responsible for ensuring that any data or content they wish to retain is backed up before requesting cancellation.

3. Service Modifications and Termination

  • Modifications: SecondTick.com reserves the right to modify, suspend, or terminate any services provided, with or without notice. In the event of a service modification or termination initiated by SecondTick.com, no refunds will be issued for any unused portion of the services.
  • Account Termination: In cases where a client’s account is terminated due to a violation of our terms of service or misuse of the platform, no refund will be provided.

4. Payment Disputes

  • All payment disputes must be addressed directly with our billing department. We do not guarantee any resolution that involves a refund. Clients are encouraged to review our terms and conditions, including this Refund and Cancellation Policy, before making a purchase.

5. Contact Us

If you have any questions or concerns regarding this Refund and Cancellation Policy, please contact our support team:

By purchasing our services, you acknowledge that you have read, understood, and agreed to this Refund and Cancellation Policy.